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Privacy Policy for BP Home Solutions
Rescue Homeowner (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the rights available to you regarding your information when you visit www.rescuehomeowner.com (“Website”), submit forms, or communicate with us.
By using this Website, you consent to the practices described in this Privacy Policy.
Consent
By using our website, you hereby consent to our Privacy Policy and agree to its terms.
Information we collect
We collect the following categories of information to help us provide services to homeowners, buyers, sellers, and individuals seeking help with their properties:
A. Information You Provide Directly
Name
Email address
Phone number
Property address
Property details (condition, mortgage status, timeline, etc.)
Any messages or information you submit through our forms or communications
B. Information Collected Automatically
When you visit the Website, certain data may be collected automatically:
IP address
Browser type and version
Device type
Pages visited
Referring URL
Date and time of visit
Cookies and similar tracking technologies
C. Information From Third Parties
We may receive information from:
Lead providers
Real estate databases
Public records
Social media platforms (when you interact with our content)
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.
How we use your information
We use your information to:
Respond to your inquiry about selling a home or receiving assistance
Evaluate your property and make an offer
Provide consultation services
Schedule appointments or follow-up calls
Improve Website performance and user experience
Run marketing and remarketing campaigns
Comply with legal and regulatory obligations
We do not sell your personal information.
Sharing of Information
We may share your information only with:
A. Service Providers
Examples include:
CRM and communication platforms
Email/text messaging platforms
Title companies, lenders, or real estate partners (with your authorization)
B. Legal or Safety Requirements
We may disclose your information if required to:
Comply with applicable laws
Respond to lawful requests from authorities
Protect our rights, property, or safety
C. Business Transfers
If we merge, sell, or transfer part of our business, your information may be included as part of the transferred assets.
Cookies and Tracking Technologies
We use cookies and similar technologies to:
Improve site functionality
Track usage analytics
Enhance user experience
Serve targeted advertising (Google, Facebook, etc.)
You may adjust your browser settings to disable cookies, though some site features may not function properly.
Data Retention
We retain your information only as long as necessary to:
Fulfill the purpose for which it was collected
Meet legal, accounting, or reporting obligations
You may request deletion of your information at anytime.
Your Privacy Rights
A. California Residents (CCPA/CPRA Rights)
You may request:
Access to the personal information we have collected
Correction of inaccurate information
Deletion of your information
To opt-out of data sharing for marketing purposes
We do not sell personal information.
B. Other U.S. Residents
We provide transparency and access to modify or request deletion of your data upon request.
C. International Users (GDPR-Style Rights)
Although our services focus on U.S. properties, users outside the U.S. may request:
Data access
Data correction
Data deletion
Restriction or objection to processing
Submit requests via the contact information below.
Security of Your Information
We take reasonable and appropriate measures to protect your information from unauthorized access, loss, misuse, or alteration, including:
Secure servers
SSL encryption
Limited-access systems
However, no method of electronic transmission or storage is 100% secure.
Links to Third-Party Websites
Our Website may contain links to outside websites. We are not responsible for the privacy policies or content of those sites. Please review their privacy practices before providing personal information.
Children’s Privacy
This Website is not intended for children under 18 years old.
We do not knowingly collect information from minors. If we become aware that a minor has provided information, we will delete it promptly.
Changes to This Privacy Policy
We may update this Privacy Policy periodically.
The “Effective Date” above will reflect the most recent revision.
Continued use of this Website constitutes acceptance of the updated terms.
Contact Us By Phone or Email